FREE DELIVERY
Hong Kong (Only)
Delivery anywhere in Hong Kong is Free of Charge. After you place your order Stylemuster.com will deliver to your door anywhere in Hong Kong within 2 working days absolutely free!
Our driver will call you two (2) hours before delivery to confirm someone will be there to receive the goods. Stylemuster.com will do our best to deliver the goods at the “preferred delivery time” chosen by you in your STYLEMUSTER Member Account details and confirmed for your order. Please note however, this is a reference time only and we do not guarantee the delivery will be made during those hours.
Stylemuster.com will require a signature upon receiving the goods. You may have someone else sign on your behalf however this must be done at the designated address listed on the order form.
Not the right size? We offer a Win / Win situation for our members! Should the size
you order not fit correctly, simply fill out our ERS form online and we will re-deliver
the suitable size to you, again absolutely free (Hong Kong only).
IMPORTANT NOTICE
Stylemuster.com will not accept any responsibility for the goods after they have been delivered to the designated address with signature confirmation.
INTERNATIONAL DELIVERY
Stylemuster.com will deliver your shoes anywhere around the world and we will choose the fastest and most affordable means available depending on where you reside. Should you wish to specify a courier company you wish to use please send us an email and we will do our best to meet your request.
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Delivery by Hong Kong Post where there delivery route is accepted.
- Consignee will be responsible for shipping costs and relevant duty & VAT charges relevant to the country of import.
- Stylemuster.com will not be responsible for any freight charges when exchanging products.
- Your exchange will not be accepted if the product or box is damaged. Stylemeuster.com will return the goods upon receiving damaged goods at the expense of the consignee.
- All orders require a signature upon receipt.
- We are unable to redirect orders once items have been dispatched.
- Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization.
IMPORTANT INFORMATION
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All orders require a signature upon receipt.
- We are unable to redirect orders once items have been dispatched.
Insurance
Stylemuster.com insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Stylemuster.com and transfer of responsibility in the same way.
Taxes & Duties
All deliveries will be subject to your country’s taxes.
As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country we are shipping to; payment of these is necessary to release your order from customs on arrival. As we are unable to advise the amount this may be, we will always seek your confirmation by email prior to dispatching an international order. Please look out for this email to ensure timely dispatch of your order. |
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